Shukri Eid

Shukri Eid is the General Manager of IBM Gulf, Levant and Pakistan.

Shukri Eid is a 25-year veteran in the technology and consulting industry with a proven track record of transforming businesses across the Middle East and Africa region.

As General Manager of IBM Gulf, Levant and Pakistan, Shukri is responsible for IBM’s overall business operations, driving business growth and client satisfaction. Prior to returning to IBM, Shukri served as Regional Managing Director for the Gulf region at Cisco, where he drove the company’s digital agenda, competitive positioning, and business strategy.

During his tenure, Shukri held the position of Senior Director within the Country Digitization Acceleration (CDA) team, working with government and industry stakeholders to accelerate the national digitization strategies. He also led a diverse team of senior consulting professionals as the Director of Cisco Consulting Services in Emerging Markets and the Director of Internet Business Solutions Group (IBSG).

Earlier in his career, Shukri held senior roles at IBM Global Business Services and PwC, where he led the implementation of high-profile strategies and IT transformational engagements.

Shukri is valued for building results-oriented and enthusiastic teams and has established himself as a thought leader and agent of change in fast-evolving, dynamic markets. He is known for his deliberate, strategic approach to complex challenges, authenticity, and people management skills.

Shukri has a master’s degree in business administration from the University of Strathclyde in the UK and a bachelor’s degree in electrical and computer engineering from Jordan University of Science & Technology.